799bet Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

When you create an account on 799bet or use our website, you naturally share certain information with us. This Privacy Policy explains how that information is handled. 799bet is a platform trusted by millions of users across Bangladesh, and we are committed to maintaining that trust through full transparency.

This policy applies to the 799bet website, mobile application, and all our digital services. By continuing to use our services, you are considered to have accepted this Privacy Policy.

2 What Information We Collect

799bet collects only the information that is necessary. Requesting unnecessary or excessive data goes against our policy. Here is what we collect:

We never store your full bank account number, card number, or PIN. All transactions are processed through payment gateways, and that information is never held on our servers.

3 How We Collect Information

799bet collects your information in several ways:

• Directly from you: When filling out the registration form, completing identity verification, or contacting support.
• Automatically: When you browse our site, certain information is collected automatically using cookies and web beacon technology.
• Through third parties: Necessary information may be obtained from payment providers or identity verification agencies.
• Via Referral: If someone refers you to us, the contact details they provided may be used.

4 Purpose of Data Use

799bet uses the information collected from you for the following purposes:

• For account creation, verification, and management.
• To process deposits and withdrawals.
• To send important account-related notifications.
• To detect fraud, money laundering, and other illegal activities.
• To meet legal and regulatory obligations.
• To provide customer support and resolve disputes.
• To customize our services based on your preferences (with your consent).
• To send promotional offers and bonus updates (if you have opted in).

799bet never sells your personal information to third parties or for advertising purposes. This goes against our core principles.

5 Data Sharing & Third Parties

799bet may share your information with third parties only in limited circumstances:

• Payment Providers: To process transactions, necessary information is shared with payment gateways such as bKash, Nagad, and Rocket.
• Identity Verification Agencies: Your information may be verified with trusted verification services as part of the KYC process.
• Game Software Providers: Minimal necessary data may be shared with technology partners for Live Casino or slots games.
• For Legal Requirements: We are required to disclose information when mandated by court order, government investigation, or regulatory authority.

In all cases, third parties may only use your information for the specified purpose — and nothing else.

6 Cookie Policy

799bet uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. We use three types of cookies:

• Essential Cookies: These are required to maintain your login session and ensure site security — the site will not function properly without them.
• Performance Cookies: Helps us understand which pages are visited most and where issues occur.
• Preference Cookies: Remembers your language, theme, and other preferences.

You can block cookies through your browser settings, but doing so may limit certain features of the site.

7 Data Protection Measures

799bet uses industry-standard security measures to keep your information safe:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is 256-bit encrypted.
• Firewall Protection: Robust firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Regular Audits: Regular security testing conducted by independent cybersecurity specialists.
• Staff Training: All staff receive regular training on data privacy.
• Data Access Controls: Only authorized personnel can access specific data.

Please note, however, that no data transmission over the internet can be guaranteed to be 100% secure. Keeping your password strong and not sharing it is your responsibility.

8 Data Retention Period

799bet does not retain your data longer than necessary. Retention periods depend on the type of information:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (for legal purposes).
• Transaction Records: 5 years, in accordance with financial regulatory requirements.
• Communication Records: Support conversations retained for up to 3 years.
• Cookie Information: At the end of the session or up to a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymized.

9 Your Rights

You have certain important rights over your personal data. 799bet respects those rights:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You may request that your information be deleted under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may restrict how your information is used.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Right to Portability: You may request a copy of your information.

To exercise any of these rights support@799bet.runto email us. We will respond within 72 hours.

10 Children's Privacy

799bet strictly does not provide services to anyone under 18. We do not knowingly collect any data from minors.

If we become aware that a minor has registered on our platform, their account will be suspended immediately and all stored data will be deleted.

If, as a parent or legal guardian, you believe your child is using our platform, please support@799bet.runto get in touch.

11 Changes to the Privacy Policy

799bet may update this Privacy Policy at any time due to business changes, technological developments, or regulatory requirements. In the event of any changes:

• The new effective date will be clearly stated on this page.
• You will be notified in advance at your registered email for any significant changes.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly.

12 Contact Us

For any privacy-related questions, complaints, or requests, please reach us through the following:

• Email: support@799bet.run
• Live Chat: Available on the website 24/7
• Response Time: Within 72 hours